TekTrack® Package Tracking is a scalable, package tracking software system designed to provide maximum benefits with minimal use of corporate and network resources. It allows you to process thousands of packages a day from the same building or campuses around the world. With centralized data storage and access from anywhere, TekTrack makes managing package tracking resources a breeze.
Features
TekTrack's modular design allows you to purchase only the features that fit your organization’s demands without having to purchase an oversized system or features that will never be utilized. This way you can start with a package tracking system that fits your immediate requirements and budget but still expand it at a later time as your organization’s needs grow. Below is a list of the most widely used TekTrack modules and some of their primary features.
Core
Included in all TekTrack editions
- Detailed chain of custody for packages showing where they have been and who they were given to.
- Package processing and administration performed through PC package tracking app.
- Records proof-of-receipt signatures using a signature pad, touch screen, magnetic card reader, or badge barcode.
- Our unique SmartScan™ barcode technology for faster package processing.
- Label & manifest printing.
- Generate new tracking IDs.
- Recipient & user importing.
- Customizable recipient directory.
- Customizable e-mail notification.
- Add up to 5 custom package fields.
- Search & create customizable reports.
- Unlimited users & recipients.
- And more...
- Supports Windows Mobile, Windows, and Android mobile computers.
- Supports iOS, Android, and Windows phones & tablets.
- Package tracking app supports offline or "batched mode" operations.
- And more...
- Package processing and system administration through a web browser.
- Unrestricted, enterprise-level user access.
- Package tracking user & group profiles.
- And more..
Automation
Optional add-on
- Special handing instruction alerts for specific packages or recipients.
- Attachments & camera support. Keep important documents or pictures of damaged packages in the history.
- Advanced processing for identifying recipient, sender, and other information about a package.
- User & group permissions for managing your staff's access in the system.
- Pallet & satellite package processing support.
- Unlimited notifications.
- Additional notification types, including: phone, web, and program notifications.
- Reminder notifications.
- Unlimited custom package fields.
- Manifest importing.
- Programming API.
- And more...
Self-Service
Optional add-on
- Self-service, read-only access for recipients to check on their package's statuses without contacting the mailroom.
- Shows recipient the full chain-of-custody and proof-of-receipt signature.
- Access to package carrier history.
- Brand to look like part of your organization's web site.
- And more...