Importance of Mailroom Services for a Corporate Office

An oft-forgotten but highly important department in your office, the mailroom could be what’s keeping your business up and running!

But how, you ask? Let’s take a look.

Why a Corporate Mailroom is Important for Your Business

Let’s suppose you’re working on an important interior decorating project.

You have a general idea of the kind of work you want to see done at your client’s property. You create some basic blueprints of the design you’re looking for but need to get swatches of the fabric you plan on using for the couches.

You contact your supplier and ask them to ship a few samples to you. Your supplier ships the samples via a parcel courier and lets you know they are on the way.

But, when the courier comes to deliver the samples to your site, he typically won’t be permitted to come up to your desk and deliver the package directly to you.

So, where will he take the package?

Depending on your company’s protocols, he will most likely take the package to either the corporate front desk or a mailroom drop-off point.

If your corporate office doesn’t have efficient mailroom practices, the possibility of the package not making it past the drop-off point can occur. The front desk may misplace the parcel, deliver it to the wrong employee, or worse yet… store it someplace out of sight and forget about delivering it altogether!

When you go to the front desk to inquire about the delivery, they will have no record of ever having received it, which could put you back several days as you wait for the next shipment to arrive.

The Need for Proper Package Handling

Many times during your career, there will be a need for you to forward or receive confidential or high-priority mail.

Emails are subject to being hacked and may put your business at risk of a security breach that could cost you money and clients.

Parcel deliveries are much more secure by comparison because there is a chain-of-custody trail for the delivery process and there are optional security protocols that can be implemented to make the process even safer.

Our exclusive package tracking software, TekTrack, maximizes accountability by allowing you to record additional tracking information for the package after it has arrived to your campus. It allows you to track the package “the last mile” and keep a detailed chain-of-custody and additional accountability practices such as capturing a signature or taking pictures of packages at various points on the campus.

The Need for Confidentiality

Preventing Delays

Time-sensitive information being delivered promptly is a common expectation in corporate offices. But what happens when it’s delivered to the wrong person in the office? Not only are you subject to missing your deadline, but you also now need to track down the employee who received it…making you lose even more precious time.

With an inbound package tracking software like TekTrack, not only can you track the location of your packages as they make their way through your office, but you can also have proof-of-delivery through e-signatures, an automatic email sent out to the recipient, and the chance to reduce processing time and costs. Get in touch with us today to schedule a demo, start your trial or get a free quote.



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